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As you are probably in panic mode, wondering how to operate your business tomorrow, you can make room now, manually, in your customer file by MERGING unused customers.
Identify customers who are inactive and (in single user mode) change their Customer ID to "Retail" or something similar. Quickbooks will ask you if you want to Merge transactions, say "Yes." Do this a few hundred times and you'll have room for a hundred more customers.
Do this 7000 times and you no longer have any problem at all, except, perhaps, stubby fingers and old age.
Or - you can use the QuickBooks14500 solution script.
I've written a script which merges old or inactive customers into one customer record. All of the details of the sale are retained, but the customer information from the customer information screen (credit card, phone number, email) is lost. There is NO impact whatsoever on financial data. The customer address is retained because it was on the sales receipt or invoice. The down side: if you need to look up a receipt for an old customer, you'll have to have his invoice number... or keep a backup file in a separate company.
It's not bulletproof. I've tested it on a number of different systems and it has worked. A few people have reported problems that I've been able to solve. The script will NOT work if most of your customers have jobs or estimates. It will work if you have a few customers that each have hundreds of jobs or estimates.
I also have a version that Merges Vendors if you have thousands of those.
Before using the script, you may need to make older customers inactive. You can do this with an excel command or access script I provide in the manual -- or I can do it for you at additional charge.
The script costs $75.00. No charge if it doesn't work for you. Order and pay by credit card through paypal. Within minutes you'll be emailed a download key and you'll be able to download the program. Alternately, call me and I'll email you the script. Reach me at The Energy Grid at (603) 413-0322.
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